CONNECTME GIVES YOU INSIGHT
With ConnectMe, managing your coffee machine fleet has never been easier. This connectivity tool helps you manage and monitor all your machines remotely. The two-way communication functionality gives you insight into consumption and any issues, so you can get notifications about the machine’s status and rapidly respond to your customers' needs.
SAVE TIME & MONEY
ConnectMe enables you to monitor and maintain every connected de Jong DUKE coffee machine in your fleet with just a few clicks. Simply log in to the platform to, for example, check the machine status, change recipes, or adjust drink presentation remotely. This saves you time and costs and boosts your service to your customers.
GAIN INSIGHT WITH DATA
The data gathered in ConnectMe will provide insights that show you exactly what’s going on with your fleet. The intuitive dashboard offers a clear overview of the number and type of consumptions and any issues. You can monitor or schedule cleaning so you can serve customers better and ensure optimal performance.
MAXIMIZE UPTIME
ConnectMe enables you to plan scheduled maintenance during downtimes, keeping your machines running optimally and providing minimal – or no – interruption of service to your customers. Fix problems before they occur and gain insight into part replacements before you need them. You’ll also be alerted to unexpected errors, so you can solve them swiftly.
GO GREENER
Since most maintenance and service tasks can be managed remotely, you’ll make fewer in-person visits to customer locations. This will reduce your carbon footprint and provide you with more room in your agenda for other tasks. Since ConnectMe enables you to set the machines in adaptive energy-saving mode during off-peak hours, your customers can save up to 30% more energy, too.
HOW CONNECTME BENEFITS YOU
benefits for your customers
Customers can use ConnectMe to oversee machine usage and consumption data. This helps them create a seamless coffee experience for their employees and visitors.
ConnectMe offers easy and instant – or scheduled – communication on every connected machine. Customers can welcome new employees, upload videos and photos, or share updates, right on the screen.
ConnectMe tracks each machine’s daily usage. So machines can be automatically placed in adaptive energy-saving mode during off-peak times, saving up to 30% on energy costs.
Customers can easily create customized polls about any subject on the machines, to get direct feedback from users.